Placing your orders, terms and policies

All orders should be directed to HPE’s Customer Service Department. 1,500 FT Minimum Order Per Item Required.

Products are shipped via UPS, LTL Truck Freight, Sea Freight, or Express Services at the customers’ expense and are FOB Bally, PA in the Continental United States.

• All orders will be billed at prevailing prices at the time of shipment.

• Net 30 Days with Approved Credit Application (Domestic). Outside the US, terms are prepayment by wired funds or letter of credit at sight.

• Prices are in US dollars, and are subject to tax, if any. All prices are subject to change without notice.


Because custom products are manufactured to exact customer specs, they are not returnable.

• HPE shall not be liable for any incidental, special or consequential loss, damage or expense directly or indirectly arising from the use of its products.

• No agent, employee or representative of HPE has the authority to bind HPE to any other warranty.

• This warranty is expressly in lieu of any other implied warranties, including any merchantability of fitness and of any other obligation on the part of the seller.

• HPE is a custom manufacturer of components, assemblies and devices; all products are made to customer specifications. All liability, and product or performance claims are the sole responsibility of the customer.

©2017 HPE Extrusion Solutions